Testimonials

 

Customer Feedback

 

Overall satisfaction of service:

Friendliness – Very Good

Knowledge – Very Good

Efficiency – Very Good

Describe your feedback: My worker from PeopleFirst has been coming to me now for several weeks to support me with clearing and organising my environment after many years of hoarding. She has been respectful and courteous and made me feel valued whilst she has been in my home. I look forward to her visits and have been amazed at how much we have achieved together.

Is there anything we can do to improve our service? Not that I can think of.

AD - from Cheltenham

Advice & Consultancy Feedback

 

Overall satisfaction of service:

Friendliness – Very Good

Knowledge – Very Good

Efficiency – Very Good

Describe your feedback: Very good is an understatement. The service I received from the social worker was excellent. Professional, knowledgeable, friendly and very supportive and understanding. She helped me through a very stressful time. Thanks so much.

Is there anything we can do to improve our service? Nothing can be improved.

Fatema - from Gloucester.

Overall satisfaction of service:

Friendliness – Very Good

Knowledge – Very Good

Efficiency – Very Good

Describe your feedback: “I would highly recommend PeopleFirst, they are a professional and caring service who work so hard to support vulnerable people. PeopleFirst are reliable, friendly and very committed to the work that they do”.

Is there anything we can do to improve our service? Nothing can be improved.

Adult Social Care – Stroud Locality

Overall satisfaction of service:

Friendliness – Very Good

Knowledge – Very Good

Efficiency – Very Good

Describe your feedback: “I am a Housing Support Officer, and I oversee sheltered schemes for the elderly. I am very pleased to provide some feedback to People First regarding your services. I have had the pleasure of making several referrals to the service in the past few months and have been extremely impressed, not only with the speed with which the referrals are processed, but with the standard of work subsequently carried out. Your employees are very knowledgeable, compassionate, empathetic, kind and professional. The social worker has recently performed a superb piece of work by tracing one of our resident’s family, whom he lost touch with many years ago and I am now in contact with the family to help work towards a reunion. Did I mention what they did was superb? Fantastic, wonderful stuff, and for which I know our resident is extremely grateful.

All of the residents with whom PeopleFirst have been working at the schemes I oversee have reported being very happy and very impressed with the help that they are receiving. I cannot praise or compliment your service enough, and I will continue to refer you to our customers, as well as my colleagues. Thank you, People First…. you definitely have The Right Stuff!”

Is there anything we can do to improve our service? It pleases me greatly to say that I cannot think of anything more you can do to improve the service, it’s amazing, and refreshing, and reassuring to know you are out there ready and willing to help our customers…. Thank you

 

Housing Support Officer - Countywide

Speak To Our Friendly Team

Thank you for your interest in PeopleFirst. Please call us on 07487 62 02 69  or you can use the form on the right to let us know how we can help you. 

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